Customer Support Hours
Mon-Fri 5am-8pm PST
Sat-Sun 9am-6pm PST
Phone: 1-888-296-6624

Mailing Address
Fox Internet
PO Box 58288
Seattle, WA 98138-1288

From Internet access to web hosting we extend the world to you. Since 1987, we've shown more than 100,000 Pacific Northwest customers just how good a Local communications company can be. Our clients come to us for our innovative products, but they stay with us because of our superior service.

The founding team members of FOX Communications are commited to making FOX the number one service provider in the Pacific Northwest. Thank YOU for your patience as we continue to provide quality services as FOX Communications once again with unparallel customer service and technical support.

Contact Us: 888.296.6624


 Scheduled Maintenance: (Saturday, February 25) Power Riser - 2017-02-21 16:50:41
On Saturday, February 25th, 2017 the electrical feeds servicing FOX's 20th and 30th floor data centers will be tested and transfer switch maintenance conducted by the Westin Building Staff. This will put the FOX data center on backup generator power for approximately 8 hours. The transfer to generator will begin at 7:00PM on Saturday, February 25th, 2017 and the transfer back to mains power is planned to occur at 3:00AM on Sunday, February 26th, 2017. FOX is utilizing this opportunity to finish the upgrade to our 30th Floor Data Center to a new UPS. This upgrade will result in the ability to cover the power load of the entire floor and will enable the removal of the smaller individual UPSs used across the floor. This will offer better performance and reliability in the case of a power event that effects the data center. Some customers may see multiple power events depending on their power configurations. There is the possibility that this work could result in a disruption effecting your equipment if the UPS your equipment is utilizing fails to last for the period of switch over. To prevent a loss of data, or equipment, customers may want to shut down their equipment during this maintenance window. If you have any questions, please contact network operations at (888) 296-6624. There is always the possibility of some unforeseen problem that could extend the maintenance period, or cause an unexpected disruption of service during this period.

Thank you for using Fox Services,
The Fox Team


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